Ordering Information
Retail Customers
Placing Orders:
- Call 800-345-1199 from 8 a.m. – 5 p.m. (CST) to speak with a customer service representative
- Call Toll Free at 1-800-345-1199, 24 hours a day, 7 days a week to leave an automated message
- Fax 479-443-5643, 24 hours a day, 7 days a week
- 24 hours, 7 days a week Web access
- E-mail customer service at customerservice@bio-tech-pharm.com
Shipping:
- Shipping and handling for Domestic orders over $100 is free
- Shipping and handling for Domestic orders under $100 is $5
- Additional shipping and handling options: shipping charges incurred for Alaska and Hawaii will be applied to invoice
Payment:
- MasterCard, VISA, Discover and American Express accepted
- Prices are in U.S. Dollars (USD)
- Prices are subject to change without notice
Return Goods Policy:
- With prior authorization an unopened, unmarked merchandise can be returned within 30 days of invoice date
- If merchandise is returned unopened and unmarked, credit will be issued less shipping
- Re-stock fee may be assessed